Where can I find my Coach ID?
You can find your Coach ID in the emails you received from ScholarMatch (advising@scholarmatch.org).
I need more time to complete my training modules, who do I contact?
If you need more time to complete the training modules, please email volunteer@scholarmatch.org.
Do I have to complete the training if I am an independent education consultant (IEC) or work in a field related to college access and admissions?
If you have previous experience in college access and admissions and would like to waive the training modules, please complete our Training Module Waiver Form. Please note that completing this form does not automatically waive the training modules. Our team will review your submission and be in touch to let you know if we can advance you directly to our onboarding module.
Please review our Pre-Training College Coach FAQs for additional information. If you have any other questions or would like to speak with a member of the ScholarMatch staff, please email volunteer@scholarmatch.org.
