Asset 1ScholarMatch

College Coach Onboarding


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Onboarding

  1. Matched Coaches

    For new coaches: Congratulations on completing our introductory modules! We appreciate your time and effort.

    For returning coaches: Thank you for continuing with us as a volunteer!  We’re so grateful for all that you do.

    Whether it’s your first or fourth year with ScholarMatch, the objective of this module is to ensure that you understand our expectations, resources, support systems, and current program design for your role as a College Coach.
    (If you are only planning to serve as a Drop-In Coach, please skip this section and move to the training module below. If you will be serving in both capacities, thanks for your attention to both the matched and drop-in training modules!)
        1. Data Tracking Responsibilities

          In order to understand trends in student behavior and outcomes, ScholarMatch tracks key data points throughout the admissions process. Collecting this information is imperative for us to better understand the needs of our students and how we can improve our program to best serve them. Furthermore, we must collect and report this information to partners and funders to sustain support for this program.

          We cannot stress enough how critically important your role is with this data collection, and we’re grateful for your help with it. As a College Coach, you will have a much more personal relationship with your students than our staff, and will be your students’ primary connection to ScholarMatch.

          For this reason, we rely on our Coaches to help us gather information on pivotal college application milestones for students, such as when financial aid forms are submitted, how many colleges a student applied to, and which scholarships they were successful in receiving. For an overview of our data tracking expectations, please review this document.

        2. Resources

          Our goal is to ensure you have all the tools necessary to support your student throughout the college application process. Below is a list of resources we provide our Coaches, in addition to a quick introductory video about where and how to access them.

          • Watch this Video! 
          • Coach Resource Page: Your one stop shop for all tools, links, announcements, and resources.
          • College Toolkit: An interactive base with resources where you can filter by topic (i.e. scholarships, financial aid, etc). This is linked on the Coach Resource Page, and you can also submit materials for consideration.
          • Ongoing Support: You’ll have access to a Student Support Playbook (an advising guidebook you receive when matched with students), Monthly Newsletters with relevant announcements and reminders, and Webinars throughout the year on specific topics. (PS – all of these are also housed in the College Toolkit!)
        3. Where to Ask Questions

          It’s normal to have questions as you work with students! Here are places where you can seek support throughout the year:

            • Community Platforms: Our optional but encouraged Coach Facebook Group, the ScholarMatch Forum email listserv (details here; active coaches are added automatically on July 1 of each program year), and Varsity Coach Gallery of expert volunteers who have offered to serve as points of contact for questions from other coaches are all great avenues to ask questions!
            • Advising Email: Have questions about the program? Need to follow up after a challenging student meeting beyond your notes in a Coach Report or Coaching Log? Reach out to us at advising@scholarmatch.org – we’re happy to help!

          Do you have questions about how to use these resources? Click here to learn more.

        4. Understanding Our Programs

          • Program Tracks: Learn about how students join our programs in SF, LA, and across the United States. 
          • Scholarship Eligibility: Learn how students from LA, the San Francisco Bay Area, Texas, and Massachusetts can become eligible to apply for our Scholars Program, which provides students with a college scholarship and support to graduation.
          • Expectations and Communication

            For an overview of student engagement and our expectations for your communication with students and ScholarMatch, please review this document.

            Thanks for your attention to this program introduction! The mastery assignment linked below consists of just one free-response question and a chance for you to raise anything you’re still wondering about.

  2. Drop In Coaches

    For new coaches: Congratulations on completing our introductory modules! We appreciate your time and effort.

    For returning coaches: Thank you for continuing with us as a volunteer! We’re so grateful for all that you do.

    Whether it’s your first or fourth year with ScholarMatch, the objective of this module is to ensure that you understand our expectations, resources, support systems, and current program design for your role as a College Coach.
    (If you are only planning to serve as a Drop-in Coach, please complete this module. If you will be serving in both capacities, please complete the module above also!)
        1. College Coaching Overview and Volunteer Expectations

          Review these slides for an overview of College Coaching and best practices, drop-in center support, our spring programming, and volunteer expectations and communication.

        2. Resources

          Our goal is to ensure you have all the tools necessary to support your student throughout the college application process. Below is a list of resources we provide our Coaches, in addition to a quick introductory video about where and how to access them.

          • Watch this Video! 
          • Coach Resource Page: Your one stop shop for all tools, links, announcements, and resources
          • College Toolkit: An interactive base with resources where you can filter by topic (ie. scholarships, financial aid, etc). This is linked on the Coach Resource Page, and you can submit materials for consideration.
          • Ongoing Support: You’ll have access to a Student Support Playbook (an advising guidebook you receive when matched with students), Monthly Newsletters with relevant announcements and reminders, and Webinars throughout the year on specific topics. (PS – all of these are also housed in the College Toolkit!)
        3. Where to Ask Questions

          It’s normal to have questions as you work with students! Here are places where you can seek support throughout the year:

            • Community platforms: Our optional but encouraged Coach Facebook Group, the ScholarMatch Forum email listserv (details here; active coaches are added automatically on July 1 of each program year), and Varsity Coach Gallery of expert volunteers who have offered to serve as points of contact for questions from other coaches are all great avenues to ask questions!
            • Advising Email: Have questions about the program? Need to follow up after a challenging student meeting beyond your notes in a Coach Report or Coaching Log? Reach out to us at advising@scholarmatch.org – we’re happy to help!

          Do you have questions about how to use these resources? Click here to learn more.

        4. Understanding Our Programs

          • Program Tracks: Learn about how students join our programs in SF, LA, and across the United States. 
          • Scholarship Eligibility: Learn how students from LA, the San Francisco Bay Area, Texas, and Massachusetts can become eligible to apply for our Scholars Program, which provides students with a college scholarship and support to graduation.